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Shipping

We pay particular attention to ensure that your order is processed as quickly as possible. Products are offered for sale subject to availability. Within 24 hours of receipt of your order, we will contact you to confirm the delivery time. If the lead time does not suit you and we cannot find a solution together, we can proceed to a refund of your order.

Destination

We ship worldwide.

Shipping Methods

The shipping method differs according to the products, the manufacturers as well as the postal address (in France or abroad). We work with DSV Global Transport and Logistics as a privileged partner but can also rely on our suppliers’ logistics partners to ensure the delivery of your order as quickly as possible. For all orders, you will have a tracking number with the carrier to track the delivery of your package online.

The shipping costs are evaluated on the basis of a standard delivery. If you would like a faster delivery, an additional cost may be charged. Import taxes and other costs related to a delivery outside of the European Union are not included in the delivery costs and remain the responsibility of the customer.

Shipping Costs

The shipping costs are evaluated on the basis of a standard delivery. If you would like a faster delivery, an additional cost may be charged. Import taxes and other costs related to a delivery outside of the European Union are not included in the delivery costs and remain the responsibility of the customer.

Estimated Shipping Cost

Sometimes we will not be able to calculate the shipping cost automatically with our system  for your order.

When that happens you will see an “Estimated Shipping” charge at the check out. We will contact you within 24 hours to give you an estimated shipping cost to finalize your order.

Leadtime

The average time for deliveries in France is 48 hours, after your package has been handed over to the carrier.

For deliveries in Europe, this time is generally 3 to 5 days.

For deliveries outside the European Union, this time can be between 3 and 10 days. This period may be extended if there is any issues to clear the customs or for deliveries to remote areas.

Insurance

All the products we ship are insured during their transport.

In the event of damage and/or missing material noted at the reception of the parcel, the customer will carry out all the reserves of use near the conveyor within 24 hours and will inform the company Uminody by email at the following address: info [at] uminody.fr.